Organization lifecycle
An organization moves through setup, operation, possible mode or owner changes and, when needed, member departure or permanent archival. These actions protect work continuity and history.
Availability: everyone manages their own departure; mode changes, ownership, and archival are owner actions. Level: Advanced.
Purpose
This guide explains how to choose Professional or Company, what a single active membership means, and what must be resolved before responsibilities change or the workspace closes.
Setup and membership
After email verification, a person without a membership can create an organization or accept an invitation. Setup asks for mode, name, language, time zone, and currency. Each account can have only one active membership: there is no organization switcher. When a membership ends, the account and its history remain, and the person may create or accept another organization.
- Professional: one owner-operator, without members, groups, map, or service lines.
- Company: members, roles, groups, chains, related companies, and organization-to-organization collaboration.
Change mode
The owner can move from Professional to Company; missing company roles are added and existing data is preserved. Returning to Professional requires a single active person and no incompatible invitations, relationships, assignments, connections, agreements, offerings, handoffs, or active work. Groups, roles, and chains may remain stored but hidden; active work in service lines must be resolved.
Transfer ownership
- The organization must be in Company mode.
- Choose an active member with a verified email and confirm with your password.
- The recipient becomes Owner and the previous owner becomes Administrator.
Transfer is required before an owner can leave. Ownership cannot be granted through a regular invitation.
Leave as a member
- From the profile, enter the organization name exactly and your password.
- Open the confirmation email within 30 minutes.
- After confirmation, access ends while the global account stays active.
Active reports assigned to that member return to Open without an assignee; current sector and suspension are cleared, and the person's group memberships and organization preferences end. Signature requests that depended on the membership are canceled.
Archive the organization
Only the owner can archive it, confirming name and password. Equipment still in custody, active external assignments, and accepted unfinished handoffs must be resolved first. Archival ends connections and memberships, cancels pending orders and reports, and revokes invitations and public links. History remains, but normal operation stops.
Rules, required and optional choices
Required at setup: mode, name, language, time zone, and currency. Required to leave or archive: the requested identity confirmations. Optional: changing mode or owner. Archival is an exceptional decision, not a normal step.
Practical example
A professional starts alone. After hiring a technician, they switch to Company, invite the technician, and assign a role. Years later, the owner retires: they first transfer ownership to the verified technician and then request their own departure by email.
Current limits
- A person cannot actively belong to two organizations or switch between them.
- The owner cannot leave without transferring ownership or archiving.
- There is no public restoration of an archived organization.
- The name selected during setup has no later public editing screen.
- An administrator has no public action to remove another member.
This guide describes the features currently available to organization users.