Identified units, compatibility, and returns
ReportArea can control parts by quantity alone or track specific physical units. It also prevents incompatible installations and preserves the path of removed components.
Availability: inventory and asset staff according to their permissions; installation or replacement requires the current report assignee or an administrator. Level: Advanced.
Purpose
Use these features when you need to know which exact unit was delivered, what it replaced, whether it meets a position's requirements, and whether the removed part is returned, held for repair, or retired.
Requirements
- An item must be classified with a component type before identified units can be created; serialized items always require this classification.
- Compatibility suggestions require the template to define the type and any applicable rules.
- To install or replace, the part must have been delivered or consumed for that report, and the asset must remain active and linked.
Tracking modes
- By quantity: the warehouse total is authoritative. A subset within that total may be identified; this is the hybrid usage. An outgoing movement can mix exact units and anonymous quantity, but it cannot ignore identified units when the anonymous balance is insufficient.
- Serialized: every available unit is identified. Receiving, transferring, consuming, or delivering requires selecting all exact units.
Compatibility and replacement
- Target the request at an asset, position, or component from the report.
- The system offers items of the same type and classifies them as compatible or as having incomplete information.
- A compatible result may continue. If information is missing, explicitly confirm it and enter a reason. An incompatible result is blocked.
- Inventory delivers the unit; this marks it as issued, not installed.
- Record the installation or replacement from the report. If the removed component has child parts, decide for each direct branch whether it moves to the new parent or is removed.
- Choose a destination for the removed part: pending return, repair/observation, retirement, or no location.
Rules and effects
- A replacement requires the same component type.
- Delivery and installation are separate, and stock is not deducted twice.
- The previous component's identity and history are preserved.
- A pending return does not increase stock until Inventory confirms receipt and the receiving warehouse.
- A manufacturer serial number is optional and may be repeated; the system warns and requires confirmation.
- Tracking mode cannot change while stock or an outstanding issued balance exists.
Required and optional information
Required: classification for serialized items; exact selection of serialized units; a reason when accepting incomplete compatibility; a destination for removed components. Optional: serial number, manufacturer, model, external identifiers, notes, and individual tracking within a quantity item.
Practical example
A drive is replaced in a device. The targeted request offers drives of the same type; one has its capacity recorded but is missing interface information. The technician confirms incomplete compatibility with a reason. Inventory delivers the exact unit, the technician installs it, and marks the old drive for return. Stock increases only after Inventory confirms its arrival.
Current limits
- There is no complete supplier-return or external repair workflow.
- Partial deliveries are not supported.
- Items with stock cannot be converted between By quantity and Serialized.
- Replacing with another type is not allowed, even if it could serve a similar function.
This guide describes the features currently available to organization users.